Refund Policy
Transparency in every transaction at ClarityFlux.
1. Digital Course Access
Because our digital products (pre-recorded courses, downloadable PDFs, and practice tests) are delivered instantly, we generally do not offer refunds once a module has been accessed or downloaded. We encourage you to review our course syllabus and watch free preview modules before purchasing.
2. 24-Hour "Change of Mind"
We offer a full refund within 24 hours of purchase if you have not started the course (0% progress) and have not downloaded any proprietary materials. After this window, all digital sales are final.
3. Live Workshops & Mentorship
For 1-on-1 sessions or live group workshops:
- Cancellations made 72 hours before the session: 100% refund.
- Cancellations made 24-72 hours before the session: 50% refund.
- Cancellations under 24 hours or "no-shows": Non-refundable.
4. Technical Issues
If you encounter technical problems that prevent you from accessing the content, and our support team cannot resolve them within 48 hours, you may be eligible for a partial or full refund at our discretion.
5. How to Request a Refund
To initiate a request, please email help@clarity-flux.com with your order number and reason for the request. All refunds are processed back to the original payment method within 5-10 business days.
Note: We are a student-first company. If you are truly unhappy with your experience, please talk to us—we will do our best to make it right.